Programs
Do consulting packages include 24/7 incident response?
No. We provide advisory hours, architecture artifacts, and acceptance tests. Incident bridges are out of scope unless contracted separately.
FAQ
Answers stay specific about what Boundary Harbor does in-room versus what your teams must own. At least one limitation sits in plain sight per section.
Programs
Can we mix remote and on-site days?
Yes. Each package lists its default format; we adjust travel blocks during contracting with clear day caps.
Identity
Will you write IAM rules in production?
We document intent and supply test cases. Production rule authoring stays with your administrators or implementation partner.
Identity
How do you handle MFA fatigue?
We map recovery and escalation paths first, then tune MFA prompts. We do not promise frictionless auth for every legacy app.
Segmentation
Is lab traffic identical to production?
Labs mirror representative flows, not full production clones. That limitation is intentional to reduce data exposure.
Segmentation
What if our NOC lacks flow visibility?
We document collector gaps explicitly and sequence waves so monitoring matures before policy tightens.
Commercial
Are listed prices final?
Prices on this site are informational. Statements of work define final fees, taxes, and travel assumptions.
Commercial
Do you accept purchase orders from overseas parents?
Yes, with Korean entity invoicing where required. Legal review may add time before kickoff.
Events
Are summit seats capped?
Venues publish hard capacity limits per fire code. We do not use artificial scarcity messaging; when a room fills, waitlists open.
Events
Can virtual attendees join labs?
Virtual tickets include live streams and replay for keynotes. Hands-on labs remain in-person due to equipment constraints.